ChamberCustoms Customer Testimonials

ChamberCustoms provide efficient and compliant services with a friendly team who works smart and fast with your best interests in mind.

Don’t take our word for it. Here’s what some customers using our Customs Clearance services have to say:


Dr David Pool - FishScience Limited

Supported by: HAMPSHIRE CHAMBERCUSTOMS

“The first imports to my warehouse and directly to a customer were very straightforward, with the shipments leaving my supplier in the Czech Republic on Monday afternoon and arriving in my warehouse on Wednesday morning.

It has been very reassuring to have Chamber Customs handle the customs paperwork and VAT payment.”


Jamie Moores - Inklusive Ltd

Supported by: East Midlands CHAMBERCUSTOMS

ChamberCustoms do everything I consider paramount in a business - convenience, quality, and excellent customer service. The worst thing about running a business is the unknown. They always come back to my questions and go the extra mile time after time.

The team have great attention to detail and will highlight to me that if I don’t put the right number in the right box. The cost of getting that wrong would be horrendous for the business since a van could be turned away at the port, delaying customer deliveries and doubling costs.


For years, I’ve turned to the Chambers of Commerce for import and export advice, so they were the obvious choice to support after Brexit. This saves me from having to know all the detailed regulations - because they take care of it for us. This means that we can be a quality, reliable supplier to our customers, something very important to us.


Layla Kelman - Yusen Logistics (UK) Ltd

Supported by: CHAMBERCUSTOMS

“Alex/ChamberCustoms provided an excellent training program for the CDS changeover. While it was in depth and accurate it also took into account some of the foibles of the new system and gave an insight into how to navigate these.

Since they have a close relationship with HMRC through their initial testing of the system we approached them for assistance with issues that we found following our own company change over. During a time that was challenging for all they worked alongside industry competitors, not only to assist with finding a workable solution but to ensure it was compliant too.

They also provided in depth explanations and full examples on how to implement these solutions. While the whole industry was facing a unique situation they were truly backing a team effort throughout to achieve the end goal of all being CDS ready.”


Graton Medical Limited

Supported by: SHEFFIELD CHAMBERCUSTOMS

“We have been very impressed with the speed and efficiency of the import declaration service which we are currently utilising and also the help provided to us whilst we get used to new procedures and processes now in place. 

Our planning benefitted immensely from the pre-Brexit training sessions, and it is reassuring to know that we have help and advice available to us when needed whilst we negotiate our way in the post-Brexit world.”


Cab Glazing Services LLP

Supported by: SHROPSHIRE CHAMBERCUSTOMS

“Having used the Shropshire Chamber of Commerce for a number of export declarations over recent months I would like to say the staff are extremely helpful, knowledgeable and informative.

Add to this the response and processing time is minimal I would have no issue in recommending them to anyone looking to complete export paperwork.”


R W Walpole Ltd

Supported by: NORFOLK CHAMBERCUSTOMS

“R W Walpole Ltd highly recommends the Norfolk ChambersCustoms facilities. This service has been crucial to our business being able to trade post-Brexit. The staff communication is excellent.

Like most businesses we do not have the training or software facilities to complete customs declarations so working alongside the Norwich ChamberCustoms is very important to our continuation of trade and business development in the future.”


How goods are cleared at the UK borders has changed and now involves more paperwork and know-how than ever before.

Since January 2021, goods arriving from the EU now need an import declaration, and goods going to the EU need an export declaration.

ChamberCustoms are here to support and prepare you for these changes.