In-House Customs Overview Training Course

Our in-house Customs Overview Training Course provides a practical introduction to the customs requirements involved in importing and exporting goods.

Delivered specifically for your organisation, this course is designed to help your team understand the customs declaration process, the information required by HMRC, and the responsibilities that sit with traders, customs agents and other parties involved in the movement of goods.

Unlike a public training course, the in-house format allows the session to be tailored to your business operations. Before the training takes place, we will arrange a scoping call to understand your import and export activity in more detail. This helps us focus the course content on the areas most relevant to your business, including commodity codes, procedure codes, Incoterms, valuation, origin, customs procedures and supporting documentation.

No previous customs knowledge is required.

Who is this training course made for?

This course is suitable for UK trading businesses that import, export, or are involved in supporting customs processes. It is particularly useful for organisations that want to build a consistent level of customs knowledge across their team.

The course may be beneficial for those working in:

• Shipping

• Logistics

• Distribution

• Finance

• Export Administration

• Import Administration

• Export Sales Administration

• Compliance or operations roles

It is also suitable for businesses that currently use a customs agent but want to better understand what information they need to provide, how customs declarations are completed, and how to review declaration information for accuracy.

Benefits of in-house training

In-house training gives your team the opportunity to learn together using examples and scenarios that are relevant to your business.

Key benefits include:

• A course tailored to your import and export activity and key customs processes

• Greater focus on the commodity codes, procedure codes, Incoterms and customs scenarios relevant to your organisation

• A shared understanding of customs responsibilities across departments

• Improved communication between internal teams and customs agents

• The opportunity for attendees to ask questions linked to your own processes and day-to-day activity

• Support in identifying areas where internal processes, documentation or declaration checks could be strengthened

• A more practical and focused learning experience for your business

What will attendees learn?

By the end of the course, attendees will have a practical understanding of the core customs requirements involved in moving goods internationally. They will be better equipped to understand what information is needed for customs declarations, why that information matters, and how to review key declaration data for accuracy.

The course can cover:

• Introduction to customs declarations and why they are required

• Business responsibilities when importing and exporting

• The key differences between export and import processes

• Customs Declaration Service (CDS) requirements and key declaration data

• The information required for customs declarations, including commodity codes, origin, customs value, Incoterms, procedure codes and supporting documents

• Customs valuation, classification, origin and preference

• Customs procedures, reliefs and import and export controls

• Common declaration errors, how to avoid them, and how to check customs declarations completed internally or by a customs agent

The course content can be tailored following the scoping call, so the session focuses on the areas most relevant to your business and the goods you move.

Course outcome

Following the course, attendees should have greater confidence in understanding and reviewing customs declaration information for both imports and exports.

They will be able to identify the key data required, understand the importance of accurate information, and recognise where further internal review, process improvement or specialist customs support may be needed.

For businesses, the course can help strengthen internal customs knowledge, reduce avoidable errors, and support more effective communication between departments and external customs agents.

Delivery

The course can be delivered online or onsite, depending on your business requirements.

Before the session, we will arrange a scoping call to understand your business operations, the types of goods you move, your current customs processes, and any specific areas you would like the training to focus on.

The training is delivered by an experienced instructor and includes opportunities for questions and discussion throughout the session. The course is designed to be practical, accessible and relevant to your organisation.

Next steps

To discuss in-house Customs Overview training for your organisation, please contact us to arrange a short scoping call.

During the call, we will take time to understand your business operations, the types of goods you move, your current customs processes, and any specific areas you would like the training to focus on.

Looking to book an individual place?

We also offer a public Customs Overview Training Course, delivered online on scheduled dates.